 | Terms And Conditions |  |
We ship Worldwide. Free Delivery when you order 4 or more products (Vendor Direct products excluded).
About Us Music In Scotland Ltd. At www.MusicInScotland.com we want you to be delighted every time you shop with us. Music In Scotland Ltd was established in 1999 to promote music from Scotland to a worldwide audience. We have been trading on the internet since 1999 and have shipped our products to all corners of the world.
Our Contact details: Music In Scotland Ltd. Stronachullin Emma Terrace Blairgowrie Perthshire PH10 6JA United Kingdom Phone: 01250 879051 Fax: Email: jiml [at] musicinscotland [dot] com My VAT Registration Number 828 8296 78 |
| Making A Purchase Pricing
All prices are in Great British Pounds (GBP). Exchange rates shown are approximate and actual exchange rates are calculated by the Credit Card company at the time of placing your order.
Ordering On-Line
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
Ordeing Off-Line
We also accept mail and phone orders. To place a mail order use this ORDER FORM
You may also download a PDF version of our product catalog at PRODUCT CATALOG
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling Post, Packaging & Handling Charges:
UK - 1.20 GBP + VAT for first item and thereafter 0.50 GBP per item Europe - 2.00 GBP + VAT for first item and thereafter 0.60 GBP per item World Zone 1 - US + Canada + Rest of the World - 2.00 GBP for first item and thereafter 1.00 GBP per item World Zone 2 - Nigeria, South Africa, Russian Federation, Turkey, Ukraine - 6.00 GBP for first item and thereafter 1.00 GBP per item
All Vendor Direct products are charged at a flat rate of 1.20 GBP + VAT worldwide.
VENDOR DIRECT
Vendor Direct items are shipped direct from one of our suppliers. This provides our customers with quicker delivery times and less likelihood of stock outs. All Vendor Direct products are charged at a flat rate of 1.20 GBP + VAT
POST IN TIME FOR CHRISTMAS
To avoid disappointment please allow at least an extra two working days to enable us to get it into the post no later than the dates listed.
UK and the Channel Islands
Thursday 20 December 2007
South & Central America, Caribbean, Africa, Middle East, Asia, Far East (except Japan), New Zealand and Australia
Friday 7 December 2007
USA, Canada, Japan and Eastern Europe
Monday 10 December 2007
Western Europe
Thursday 13 December 2007 |
Delivery Schedule We will normally dispatch orders within two business days .
Delivery times quoted are approximate only and not of any contractual effect.
UK - (2-5 days)*
Europe - (Western Europe 4-6 days, Eastern Europe 5-8 days)*
World Zone 1 (includes US/Canada, 8-12 days)*
World Zone 2 (includes Australia/NZ, 8-12 days)*
*Please allow a further 7 days for orders where a cheque has been used for payment. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made with delivery addresses within the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
At the point where credit card details are entered, a golden padlock will appear at the bottom of your screen to signify Secure Sockets Layer (SSL) is being used. This is the industry standard internet shopping security standard method.
If you choose PayPal or Nochex payment options, at the point where you input your credit card details, credit card secuity is by PayPal / Nochex.
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| Guarantee We guarantee your satisfaction. Please see our returns policy for details. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01250 879051 (International +44 01250 879051) or fax us on or write to us at Stronachullin Emma Terrace Blairgowrie Perthshire PH10 6JA United Kingdom |
Privacy Policy Music In Scotland Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
Returns Policy At www.MusicInScotland.com we want you to be delighted every time you shop with us.
Defective items: We endeavor to make sure the product you ordered arrives in perfect condition. If however you are unhappy with your purchase, you can return it to us in its original condition (unopened, with all seals and shrink-wrap intact) within 30 days of the date you received the item and we will issue a full refund.
Please note: we can only accept returned items opened if they are faulty.
We cannot exchange items unless they are damaged, defective or you have received the incorrect title.
Delivery charges: If you are returning an item because of an error on our part or because it is defective, we will be happy to refund the handling and delivery charges incurred in sending the item to you (in full) and your costs in returning it to us (2.00 GBP maximum without prior approval). Otherwise you will be responsible for both the packaging and delivery charges and a handling and administration charge (minimum charge £4.00 GBP).
To return an item: Before returning goods, please contact Music In Scotland preferably by email jiml@musicinscotland.com or by mail at the address below giving the reason for the return. We will advise you where to ship the item. Once notified where to ship the item, please enclose a note giving the reason for the return, wrap the package securely and send the package to the address given. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any). Then send the package to the address given.
Music In Scotland Ltd., Stronachullin, Emma Terrace, Blairgowrie, Perthshire PH10 6JA, Scotland.
For your protection we recommend that you use a recorded-delivery service.
This returns policy does not affect your statutory rights.
Cancelling an item: Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. However, we regret that we cannot accept cancellations of contracts for the purchase of video, DVD, audio and software products where the item has been unsealed.
To cancel this contract, please provide written notice. Please package the relevant item securely and send it to us so that we receive it within seven working days of the date that the item was delivered to you. The return address is:
Music In Scotland Ltd., Stronachullin, Emma Terrace, Blairgowrie, Perthshire PH10 6JA, Scotland.
For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost. As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms All payments must be received and authorised before shipment. |
All prices are in Great British Pounds (GBP). Exchange rates shown are approximate and actual exchange rates are calculated by the Credit Card company at the time of placing your order. You can check current exchange rates using the following link Universal Currency Converter |
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